AI and Agentforce

AI and Agentforce

AI Agents That Work Like Part of Your Team

Think of Agentforce as an extra set of hands for your team, powered by AI. These agents help with customer questions, handle routine tasks, and make smart decisions, all in real time.

With Salesforce Agentforce, AI doesn't just support your team, it gets work done. From sales and service to marketing, these agents learn, improve, and take action where needed.

At KnowCloudAI, we don’t just set up Agentforce. We shape it around how you work. Our team ensures your AI agents are trained, useful, and ready to deliver results immediately.

Why Work with KnowCloudAI?

Works Like a Real Team Member

We don’t just set up AI agents, we train them to think and act like real team members. From handling tasks to managing conversations across Salesforce and other tools.

Built for Your Business

Every business runs differently. We adjust Agentforce to fit yours, whether it’s handling customer support, following up on sales, or helping with marketing tasks.

Fits Right into Your Current System

Agentforce connects with the tools you already use like Sales Cloud, Service Cloud, and Marketing Cloud. No need to change systems or workflows.

Learns as It Goes

The more your agents work, the better they get. We set up a system where your AI keeps learning from your data, your team, and your customers.

Support That Sticks Around

We don’t walk away after setup. We help you plan, launch, and keep improving. From training to regular updates, we make sure your AI agents stay useful as your business grows.

AI That Gets Things Done

If you’re ready to take your sales performance to the next level, we’d love to chat.

Book a Call

AI-Powered Capabilities of Agentforce

Chatbots are primitive. These AI powered Agents can solve your customer's problem like an empathetic expert, evolving with insights.

Conversational AI & Customer Interaction

AI agents can respond to customer inquiries, process requests, and escalate issues when necessary, providing 24/7 intelligent support.

Automated Sales Engagement

AI can track leads, follow up with prospects, and even schedule meetings based on customer interactions.

Predictive Analytics & Decision-Making

Agentforce doesn’t just react—it predicts. It analyzes customer behavior to recommend next best actions for sales and service teams.

Workflow Automation

AI-powered agents can automate repetitive tasks, such as data entry, appointment scheduling, and CRM updates, saving your team countless hours.

Seamless Multi-Channel Support

Agents engage customers across email, chat, SMS, and social media, ensuring a unified experience.

Self-Optimizing AI Models

AI agents continuously improve through machine learning and historical interaction analysis, making them smarter over time.

Launch Faster with Our QuickStart Packages

We know that adopting Marketing Cloud Intelligence can feel overwhelming. That’s why we’ve created QuickStart packages to get you up and running fast:

Essentials Package: Connect key marketing platforms, set up basic dashboards, and automate reports.

Advanced Package: : Multi-channel reporting, AI-powered insights, and real-time tracking to optimize your marketing spend.

Enterprise AI Marketing Suite: Full-scale custom data modeling, advanced predictive analytics, and deep CRM integration for large organizations.

Testimonials

Our Clients Speak Louder Than Anything We Could Say

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Cletus McKeown
Marketing Director,  Techtrust
Ross Kurz
Vice President of Sales
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Our team was stuck trying to navigate Marketing Cloud to run successful email campaigns, and their experts, particularly Niti, helped us through every process from setup to implementation.

Cletus McKeown
Marketing Director
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The team demonstrated a strong understanding of Salesforce Marketing Cloud and delivered high-quality work perfectly fulfilling the requirements.Words to be highlighted from testimonial -  I'm very pleased with KnowCloudAI's work on our Email Marketing project.

 Rob Harley
Engineering Head
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KnowCloudAI’s expertise in Salesforce Marketing Cloud streamlined our workflows and boosted our campaign engagement by over 40%. The team was highly responsive, guiding us through every step of the process. KnowCloudAI’s attention to detail and customer-first approach make them an outstanding partner.

James G.
Project Manager
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KnowCloudAI exceeded our expectations when integrating Salesforce with our existing systems. Their consultants reduced our data processing time by 30%. Moreover, their post-launch support has been fantastic, and they continue to help us optimize our workflows.

Taylor Wong
Tech Lead
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The team at KnowCloudAI really took the time to understand what we required and worked closely with us to build customer journeys and campaigns that feel personal and on-point. They were always there when we needed support and felt more like part of our team than just consultants.

Ross Kurz
Vice President of Sales
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Our team was stuck trying to navigate Marketing Cloud to run successful email campaigns, and their experts, particularly Niti, helped us through every process from setup to implementation.

Cletus McKeown
Marketing Director
Testimoanial image

The team demonstrated a strong understanding of Salesforce Marketing Cloud and delivered high-quality work perfectly fulfilling the requirements.Words to be highlighted from testimonial -  I'm very pleased with KnowCloudAI's work on our Email Marketing project.

 Rob Harley
Engineering Head
Testimoanial image

KnowCloudAI’s expertise in Salesforce Marketing Cloud streamlined our workflows and boosted our campaign engagement by over 40%. The team was highly responsive, guiding us through every step of the process. KnowCloudAI’s attention to detail and customer-first approach make them an outstanding partner.

James G.
Project Manager
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KnowCloudAI exceeded our expectations when integrating Salesforce with our existing systems. Their consultants reduced our data processing time by 30%. Moreover, their post-launch support has been fantastic, and they continue to help us optimize our workflows.