Salesforce Marketing Cloud

Make Every Customer Feel Like Your Only Customer

People don’t want generic marketing. They want to feel seen, like the message was made just for them. Salesforce Marketing Cloud helps you do just that.

Whether you're nurturing leads, launching automated campaigns, or analyzing performance, Marketing Cloud gives you a 360-degree view of every customer to create marketing that truly resonates.

At KnowCloudAI, we make sure Marketing Cloud actually works for your business. We set it up around your goals, your customers, and your team, so it fits naturally into the way you already work.

Why Partner with KnowCloudAI?

Real Personalization, Not Just First Names

Forget cookie-cutter campaigns. We help you send the right message to the right people, based on what they care about and how they interact with your brand.

All Your Customer Info, All in One Place

No more hunting for data in different systems. We connect your tools so you can see what your customers are doing and respond in real time.

Smart Automation That Just Works

We set up simple, helpful automations that take work off your plate, sending messages, following up, or recommending next steps - all based on what your customers actually do.

Talk to Customers Where They Are

Email’s great, but we help you go further, reaching people through texts, social media, push notifications, and even ads, without making it feel disjointed.

Clear Results You Can Act On

We help you see what’s working, what’s not, and what to do next - so you’re always improving, without the guesswork.

Let’s Talk About Messaging That Connects

Your audience is ready for better — let’s build journeys that click.

Book the Slot

Key Features of Salesforce Marketing Cloud

Journey Builder

Create and automate customer journeys across multiple touchpoints.

Email Studio

Personalize and optimize email campaigns for engagement and conversion.

Mobile Studio

Connect with customers via SMS, push notifications, and mobile apps.

Advertising Studio

Run targeted ads across Google, Facebook, Instagram, and YouTube, syncing directly with your CRM.

Datorama (Marketing Cloud Intelligence)

Gain real-time AI-driven insights and visualize campaign performance across channels.

Interaction Studio

Deliver real-time website and in-app personalization based on user behavior.

Customer Data Platform (CDP)

Build a unified customer profile using AI-driven data collection and segmentation.

AI-Powered Einstein Analytics

Predict the best content, timing, and channels for engagement.

Want to Get Started Fast? Check Out Our QuickStart Packages

Not sure where to begin? Our QuickStart packages help you launch Marketing Cloud efficiently:

Essentials Package: Set up core features like Email Studio, Journey Builder, and basic automation.

Advanced Package: Includes AI-powered personalization, cross-channel campaigns, and advanced analytics.

Enterprise AI Marketing Suite: Fully customized data-driven, AI-optimized marketing automation across all channels.

Learn More

About QuickStart

Testimonials

Our Clients Speak Louder Than Anything We Could Say

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Cletus McKeown

Marketing Director, Techtrust

Ross Kurz

Vice President of Sales

Our team was stuck trying to navigate Marketing Cloud to run successful email campaigns, and their experts, particularly Niti, helped us through every process from setup to implementation.

Cletus McKeown

Marketing Director

The team demonstrated a strong understanding of Salesforce Marketing Cloud and delivered high-quality work perfectly fulfilling the requirements.Words to be highlighted from testimonial - I'm very pleased with KnowCloudAI's work on our Email Marketing project.

Rob Harley

Engineering Head

KnowCloudAI’s expertise in Salesforce Marketing Cloud streamlined our workflows and boosted our campaign engagement by over 40%. The team was highly responsive, guiding us through every step of the process. KnowCloudAI’s attention to detail and customer-first approach make them an outstanding partner.

James G.

Project Manager

KnowCloudAI exceeded our expectations when integrating Salesforce with our existing systems. Their consultants reduced our data processing time by 30%. Moreover, their post-launch support has been fantastic, and they continue to help us optimize our workflows.

Taylor Wong

Tech Lead

The team at KnowCloudAI really took the time to understand what we required and worked closely with us to build customer journeys and campaigns that feel personal and on-point. They were always there when we needed support and felt more like part of our team than just consultants.

Ross Kurz

Vice President of Sales

Our team was stuck trying to navigate Marketing Cloud to run successful email campaigns, and their experts, particularly Niti, helped us through every process from setup to implementation.

Cletus McKeown

Marketing Director

Rob Harley

Engineering Head

James G.

Project Manager